Who We Are

ZYUS Life Sciences Inc. and its group of companies (collectively, “ZYUS”) respects and protects the privacy of our customers and values transparency. Your personal information will only be collected, processed and used by us in accordance with applicable law.

This Privacy Notice (the "Privacy Notice") relates to ZYUS and can be found at ZYUS.com and its affiliated websites. We may make changes to this notice from time to time and will notify you about these changes accordingly. We take your privacy very seriously and ask that you read this Privacy Notice carefully as it contains important information on:

  • the personal information we collect about you if you are a customer or just a visitor to the website;
  • what we do with your information to administer your account, action your request and make suggestions of content which might interest you;
  • who your information might be shared with; and
  • your rights.

What Information Do We Collect and Why?

ZYUS collects three kinds of information from users of its websites and social media platforms: (1) personal information that is voluntarily provided to us by users; (2) anonymous non-personal information; and (3) “cookie” based information.

  1. Personal Information Provided By You

    ZYUS does not automatically collect personal information from you, such as name, address, phone number, email address, billing information or other personally identifiable information (“Personal Information”). From time to time, however, ZYUS will collect Personal Information that you voluntarily provide so we can provide you with certain services. For example, we will collect Personal Information you voluntarily provide when you complete contest entry forms, subscribe to our newsletters, or participate in other activities carried out on our websites or social media platforms. ZYUS will only collect and use such Personal Information solely for the purpose(s) disclosed by ZYUS at the time of collection and only after you have voluntarily agreed to such collection, use and disclosure, by clicking “I agree” on the online form or in writing if entering via faxed or mailed form. ZYUS also uses email addresses you voluntarily provide to respond to your questions, to inform you if you are the winner of one of our contests or if you subscribe to our newsletters. All emails from ZYUS to you will include instructions on how to discontinue receipt of emails, newsletters and other communication from ZYUS and you can discontinue such communication at any time. If you choose to discontinue receipt of ZYUS’ emails, you will be removed from our distribution list and databases. All Personal Information that may identify you and has been collected with your consent by ZYUS is not disclosed in any identifiable form to any other party outside the company except for the fulfillment of the specific purpose identified to you at the time of collection or if we are required to disclose your information by law. However, ZYUS may disclose such information in anonymous, aggregated and non-personally identifiable form to other parties for marketing, advertising or other purposes and to better understand our visitors’ use of our websites and social media platforms. At any time, you may send an email to info@zyus.com to request that Personal Information be changed, removed or updated in our databases.

    You should exercise caution when disclosing your Personal Information on bulletin boards or chat rooms on our websites, social media platforms or any other website. Such areas are accessible by anyone and may result you receiving unsolicited messages from other people and/or companies. Although ZYUS is committed to protecting your Personal Information in compliance with this Privacy Notice, we cannot guarantee the security of information, whether personal or otherwise, that you disclose online to publicly accessible bulletin boards or chat rooms.

  2. Anonymous Non-Personal Information

    When you visit our websites and social media platforms, anonymous, non-personal information about your visit may be automatically collected. Such information may include the length and date of your visit, how you navigated the website, what pages you viewed, the type of browser you used, the type of operating system you use and your Internet service provider’s domain name. ZYUS uses this anonymous non-personal information to track the success of our website and social media platforms with its visitors and to better tailor our website and social media platforms to visitors’ needs and interests. This anonymous non-personal information may be shared with other parties, such as broadcasters, advertisers, sponsors and partners.

  3. Cookie - Based Information

If you are just browsing our website, we will not collect Personal Information, unless you consent to a “cookie” being set. “Cookies” are pieces of information that a website transfers to your hard drive for record keeping and identification purposes. Cookies are used to make your use of a website easier by saving your preferences and passwords and to identify which areas of our websites are popular and which areas need improvement. If you accept cookies, we will collect your IP address for the purposes set out in the Cookie Policy. ZYUS does not use cookies to collect Personal Information except in connection with a password protected online registration or newsletter or other service and only with your informed consent. You may also visit our websites with your cookies turned off to avoid the collection of cookie-based information. Please see our Cookie Policy for more information and to see what cookies we use on our websites.

Personal Information About Other Individuals

If you give us information on behalf of someone else, by using our website and social media platforms you confirm the other person has appointed you to act on his/her behalf and has agreed you can provide the information. Furthermore, you confirm that you informed the other person about the content of this Privacy Notice by providing him/her with a current version of it.

When is Collection, Use and Dislosure of Your Personal Information Legal?

We are permitted by law to collect, use and disclose your Personal Information in the following circumstances:

Performance of a contract

If you are a ZYUS customer, collection and use of certain Personal Information is necessary for the performance of your contract with ZYUS For example, ZYUS would need your name, address and account number to process your order request and send invoices for its services.

Consent

We may collect, use and disclose your Personal Information for specific purposes if you have given your consent to the collection, use and disclosure of your Personal Information for such purposes You may send an email to info@zyus.com at any time to withdraw your consent or request that your Personal Information be changed, removed or updated in ZYUS’ databases .

Legitimate interest

We may collect, use and disclose your Personal Information if such collection, use or disclosure is necessary for our legitimate interests provided, however, that our legitimate interests are not overridden by your own interests.

Other legal grounds

Your Personal Information may also be collected, used or disclosed without your consent, if the collection, use or disclosure of the Personal Information is:

  • required by law;
  • necessary for ZYUS to substantiate or protect legal claims or to defend against lawsuits; or
  • utilized to prevent abuse or other illegal activities.

Keeping Your Personal Information Secure

ZYUS protects Personal Information it collects with appropriate technological, physical and administrative safeguards to protect it from unauthorized disclose or use. For example:

  • access to your account is controlled by a password and user name that are unique to you;
  • we store your Personal Information on secure servers;
  • we use Secure Socket Layer (SSL) technology to ensure secure connections on our website and encryption of data located on our website. This means we convert your Personal Information into a computer code, which makes it more difficult for hackers to access Personal Information located on our website; and,
  • we retain your Personal Information only for as long as is required for the purposes identified at the time of its collection and consented to by you or as otherwise required by law.

While we will use all reasonable efforts to safeguard your Personal Information, you acknowledge that the use of the internet is not entirely secure and, for this reason, we cannot guarantee the security or integrity of any Personal Information that is transferred from you or to you via the internet. If you have any particular concerns about your Personal Information, please contact us at info@ZYUS.com.

Who Will We Share Your Personal Information With?

Like any business, we use service providers to operate our services. such as website hosting, customer relationship databases and systems. Some of these service providers will process your Personal Information as part of the services they offer to us. We take steps to ensure our service providers handle your Personal Information in accordance with the law, only use it in accordance with our contract with them and keep it secure. If you would like to receive a list of the companies we engage for this purpose, please contact us (see ‘Contact us’ section below).

Marketing

If you are a customer, we will only send direct marketing communications to you if you have given us your consent to do so. Also, we will not transfer your Personal Information to third parties without your consent except within the context of a sale of this website or a sale of our business.

Whenever you receive direct marketing communications from ZYUS by email, you will be provided with information respecting how to unsubscribe electronically from such communications. You can opt out of receiving any of these marketing messages by visiting the Preference Centre on our websites.

Linked Websites

Our websites may be linked to other websites. These linked websites are not under the control of ZYUS and are required to have their own privacy policies. Visitors should ensure they read and understand how their Personal Information may be collected, used, and disclosed by the linked websites as ZYUS is not responsible for and shall not be held liable for any procedures, policies or activities of any websites linked to our websites.

What Rights Do You Have?

If your Personal Information is collected, you have the following legal rights:

  • the right to access the Personal Information we have collected about you;
  • the right to correct any mistakes in your Personal Information;
  • the right to restrict or object to how we use your Personal Information;
  • the right to receive and/or have your Personal Information ported to another data controller;
  • the right to have your Personal Information removed from our databases; and,
  • the right to stop receiving marketing emails from us.

1. Right to access your Personal Information

You may ask to see what Personal Information we hold about you and be provided with:

  • a copy of your Personal Information in our records;
  • details relating to the purpose for which your Personal Information is being or is to be used or disclosed;
  • the period for which your Personal Information will be held by ZYUS (or the criteria we use to determine how long your Personal Information is held); and,
  • any information we have respecting the source from which we received your Personal Information.

2. Right to correct any mistakes in your Personal Information

You can require us to correct any mistakes or update your Personal Information that we have possession of, free of charge. If you would like to make such a request, please:

  • email, call or write to us (see the ‘Contact us’ section below);
  • provide us with enough information to identify you; and,
  • specifically identify the Personal Information that is incorrect or requires update and how it should be corrected/updated.

3. Right to restrict or prevent use of your Personal Information

You may request that we stop using your Personal Information at any time if:

  • you do not think your Personal Information is accurate. We will start using your Personal Information again once we have confirmed its accuracy and received your consent; or,
  • we no longer need your Personal Information for our processing, but you need the Personal Information to establish, exercise or defend legal claims.

4. Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes at any time. If you would like to do this, please:

  • click on the ‘unsubscribe’ button at the bottom of the email. It may take a reasonable amount of additional time to process your request; or
  • click on the link in the footer of any email you receive from ZYUS and use our preference center or;
  • contact us (please see the 'Contact Us' section below).

5. Complaints

If you think we have not collected, used or disclosed your Personal Information in accordance with this notice, please contact us in the first instance, at the details in the 'Contact us' section below.

What Are You Consenting to by Using Our Websites and Social Media Platforms?

By visiting and using our websites and social media platforms, you are agreeing to terms set out in this Privacy Notice. If you do not agree to the Privacy Notice, do not use our websites, social media platforms or provide Personal Information to ZYUS. If you wish to amend, update or remove Personal Information you have already provided, contact info@ZYUS.com.

Contact Us

ZYUS takes its commitment to securing privacy very seriously. From time to time, ZYUS may amend or update this Privacy Notice to address visitor concerns or comply with best practices and/or applicable law. ZYUS has appointed a member of its management team to act as ZYUS’ Privacy Officer and who is responsible for reviewing, approving and administering this Privacy Notice and ZYUS’ commitments hereunder. If you have any questions, concerns or comments, feel free to contact the Privacy Officer by sending an email with “Privacy Officer” in the subject line to info@zyus.com or by telephone at 1-306-242-2357 or in writing at: Privacy Officer, ZYUS Life Sciences Inc., 204-407 Downey Road, Saskatoon, Saskatchewan, Canada, S7N 4L8.